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Petsuperpet delivery options

 

Delivery Options

 

1. Orders less than HK$200

Orders less than HK$200 or more (the total amount is calculated based on the deduction of all offers), 
Customers can choose below shipping method:

 

  1. Ship by SF Express, shipping fee pay by receiver.
    *Remarks: SF Express courier fee is HK$30up, the final courier fee will depend on the weight of the goods charged by SF Express.

     
    • EF Locker (SF Express)
    • SF Express-Service Center Pickup
    • SF Express- SF Express Station Pickup
    • SF Express-OK convenience store pickup
    • SF Express-Pickup at 7-11 Convenience Store
    • SF Express-direct delivery to office / residential area​​

      **Remarks: The shipping fee for SF express HK$30/first 1Kg, additional weight is $6/0.5KG.The shipping fee will be calculated by SF Express according to the actual weight or dimension of the order.

       
  2. Meet up at Tuen Mun MTR Station or Kin On Light Rail Depot Stop
    Trading time: Monday – Friday 11am – 6pm   (Not available for Saturday, Sunday and public holiday)                                                        
  3. Pick up at our company or downstairs
    Address: Unit D2 6/F,Tuen Mun Ind. Centre,No.2 San Ping Circuit ,Tuen Mun New Territories, HK

    Office hour:Monday to Friday 9am - 1pm  and  2pm - 6pm Saturday 9am- 1pm (Closed on Saturday afternoon Sunday and public holiday)
  4. Email: shop@petsuperpet.com
    Phone: 2385 7699

2. Free delivery upon spending HK$200

Free delivery to Hong Kong Island, Kowloon, New Territories upon spending HK$200. 

(Not included Tung Chung, Ma Wan, Discovery Bay, Pak Tam Chung and Lantau and  Outlying Islands).

  • Every Purchase of HK$800 to Tung Chung (Free Toll)
  • Every Purchase of HK$800 to Ma Wan/Park Island (Free Toll)
  • Every Purchase of HK$800 to Discovery Bay/Peng Chau additionally HK$120 to be charged.
  • No delivery service available to Pak Tam Chung and other outlying Islands except Peng Chau.

 

3. Terms and Conditions of Delivery

  • For heavy loaded goods, a minimum of HK$20/floor will be added if no lift is available during delivery, limited to 8 floors.
     
  • Service fee shall be charged if delivery is not usual. Our staff will contact you by phone for confirmation of charges.
     
  • Please check the items and quantities of your goods upon delivery.
     
  • For unsuccessful delivery, we shall re-arrange the schedule of delivery with our next delivery schedule.
     
  • Payment by COD, please check your goods upon delivery.